Privacy Policy

**Privacy Policy**

Effective Date: July 30, 2026

Miami Plant Farm LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website and interact with our services. By using our website, you consent to the practices described in this policy.

**1. Information We Collect**

We may collect the following categories of personal information from you:

• Contact Information: Name, email address, phone number, mailing address.

• Payment Information: Credit card or payment details used during checkout.

• Account Information: Username, password, and preferences if you create an account.

• Device Information: IP address, browser type, and browsing behavior on our site.

• Consent Information: Any information you provide to opt into SMS or email marketing communications.

**2. How We Use Your Information**

We use the collected information to:

• Process and fulfill your orders.

• Provide customer service and support.

• Send transactional communications (e.g., order confirmations, shipping updates).

• Improve our website, products, and services.

• Send marketing messages (only if you have opted in).

⟦• Determine when a shopping cart has been abandoned and send you a cart-reminder text message, as described in Section 5 below.⟧

**3. Sharing Your Information**

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

We may share your information in the following limited circumstances:

• With service providers who help us operate our business (e.g., payment processors, delivery services).

• As required by law, such as to comply with legal obligations or respond to lawful requests.

• To protect our rights, users, or property as permitted under applicable law.

⟦The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.⟧

**4. SMS Marketing and Consent**

If you provide consent to receive SMS communications, your phone number will only be used to send you transactional or marketing messages directly from Miami Plant Farm LLC.

• Your phone number will not be sold, rented, or shared with any third parties or affiliates for marketing purposes under any circumstances.

• You can opt out of SMS marketing at any time by replying "STOP" to any message.

**5. Cookies and Tracking Technologies**

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content.

• Cookies help us remember your preferences and gather aggregate data about site usage.

• You can manage your cookie preferences through your browser settings.

⟦• Our website uses cookies to help keep track of items you place in your shopping cart, including when a cart has been abandoned. This information is used to determine when to send you cart-reminder messages by text message.⟧

**6. Data Security**

We use reasonable security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

**7. Your Rights and Choices**

You have the right to:

• Access, correct, or delete your personal information.

• Opt out of marketing communications by following the unsubscribe instructions in our emails or SMS.

• Request details about how your data is used or shared.

To exercise these rights, please contact us at info@miamiplantfarm.com.

**8. Third-Party Links**

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

**9. Changes to This Policy**

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

**10. Contact Us**

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Miami Plant Farm LLC

Email: info@miamiplantfarm.com

Phone: 305-767-0669

By using our website, you acknowledge that you have read and understand this Privacy Policy.